Frequently Asked Questions
Everything you need to know about DMS Engineering fashion and services.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our specific garment dimensions to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Which payment methods do you accept?
DMS Engineering accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical engineering in our fashion. We use organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.